01
Overview
Dras Group Marketing ("Company," "we," "us," or "our") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By visiting our website or engaging our services, you consent to the practices described in this policy.
02
Information We Collect
Information you provide directly:
- Name, email address, phone number, and business information submitted through contact forms or booking pages.
- Payment and billing information processed through our payment providers (we do not store full card details).
- Communications sent to us via email, SMS, or social media.
Information collected automatically:
- IP address, browser type, device information, and referring URLs.
- Pages visited, time spent on site, and interaction data collected via cookies and analytics tools.
- Ad interaction data collected via Meta Pixel, Google Tag, and TikTok Pixel where installed.
03
How We Use Your Information
We use the information we collect to:
- Deliver, manage, and improve the services agreed upon with Clients.
- Communicate with Clients about their campaigns, invoices, and account updates.
- Respond to enquiries submitted through the website.
- Analyse website performance and optimise our marketing and user experience.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information to third parties.
04
Sharing of Information
We may share information with trusted third parties solely for the purpose of delivering our services, including:
- Payment processors (e.g. Stripe) for billing and invoicing.
- CRM and marketing platforms (e.g. GoHighLevel) used to manage Client communications and campaigns.
- Advertising platforms (Meta, Google, TikTok) where required to run Client campaigns.
- Analytics providers for website performance monitoring.
All third-party partners are required to handle your data in accordance with applicable privacy laws. We do not sell, rent, or trade personal information.
05
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality and analyse traffic. This may include:
- Session cookies that expire when you close your browser.
- Persistent cookies that remain on your device to remember preferences.
- Third-party pixels from advertising platforms (Meta, Google, TikTok) that track conversions and enable ad retargeting.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site.
06
Data Retention
We retain Client and contact information for as long as necessary to fulfil the purposes outlined in this policy, and for a reasonable period thereafter for legal, accounting, and dispute resolution purposes.
You may request deletion of your personal data at any time by contacting us directly, subject to any legal obligations we may have to retain certain records.
07
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security and disclaim liability for any unauthorised access to or disclosure of your data that is beyond our reasonable control.
08
Your Rights
Depending on your location, you may have rights regarding your personal data including:
- The right to access a copy of the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your information (subject to applicable law).
- The right to opt out of marketing communications at any time.
To exercise any of these rights, contact us at [email protected].
09
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you visit.
10
Children's Privacy
Our services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.
11
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or a notice on our website. Continued use of our services following notice of changes constitutes your acceptance of the updated policy.
12
Contact
For privacy-related questions or requests:
- Dras Group Marketing
- Email: [email protected]
- Website: drasgroup.com